Deliveries are performed by post in Colissimo Recommandé. The customer can choose to éxpédier his order towards another address than his by supplementing the form envisaged with this effect during the payment of order.
The ordered products are delivered within 3 days in 6 weeks, depending on whether they are, or not, available in supply. Possible delays do not give the right to the purchaser to claim damages.

 

We strive to have the greatest product in stock but it is not possible in this case the customer will be notified and the order will be delivered as quickly as possible. When a product is not in stock, it must be made and we can deliver in 4 weeks, but the period may be extended up to 6 weeks

 

IMPORTANT: If you want to buy our product for a special occasion (birthday, holiday,  etc. ...). Contact us by e-mail for availability and delivered on time.

The customer has to to prove the state of the package in delivery. He can signal to Planetesoccer the slightest damage owed to the transport. Are considered to be case of force majeure unloading Planetesoccer of the obligation to deliver, strikes and impossibility of being supplied.
In the case of a faulty delivery by post, it is recommended to establish reserves to Planetesoccer within 48 hours. A new article will then be sent to you after return from the article harmed in its original package and expenses back you you reimbursed.
As stipulated in the article L121-20 of the code of consumption, the customer has a delay of 7 days to turn the article if this one is not suitable for him.